Protected Health Information means any information that is created or received by pillstore which identifies an individual and relates to the past, present or future physical or mental health or condition of that individual. Eligibility Information means information, whether written or oral, which describes a member eligibility for past or future PillStore services and the extent to which those services are covered under the member`s plan. Eligibility information does not include Protected Health Information.

1. All PillStore employees, upon employment, agree to abide by PillStore policy and procedure of "Confidentiality of Information" which details the importance of confidentiality of medical records, personal information, insurance claims and other materials. The consequences of violating this policy includes disciplinary action up to and including dismissal from employment.

2. Medical Directors, Admin Directors, Clinical Consultants and Clinical Committee Members must sign a Conflict of Interest and Confidentiality Statement.

3. Any patient specific information or medical record will be considered confidential and will be shared only with those parties who have the authority to receive such information, as provided for in Section II, above.

4. If disclosure is required through a court order or subpoena, the order or subpoena will first be reviewed by the PillStore Legal Department to determine the legitimacy of the order, the purpose for the disclosure, and limitations on the information disclosed.

5. All patient specific medical information will be stored for the appropriate length of time as required by legal statutes and company policy, in files that are locked and made accessible only for the purposes stated above.

6. System stored patient specific medical and personal information will be protected through system security measures designed to protect against access by unauthorized staff. Additionally, PillStore is monitoring the status of proposed regulations pursuant to the Health Insurance Portability and Accountability Act, and will implement such security measures mandated by the final regulations. PillStore currently employs industry standard system security measures to protect electronically stored and transmitted information.

8. If PillStore becomes aware of a confidentiality violation by a member doctor, either through an on-site visit or through a complaint/grievance, the Quality Assurance Committee and PillStore staff will determine the proper steps needed to restore confidentiality. Human Resources will be consulted if the violation was perpetrated through a PillStore employee.

9. This policy shall be provided to any member, group, or member doctor upon request.

Why do you need to enter personal information?

Some features, such as PillStore Doctor Group and the Member Eligibility area, are tied directly to your personal information. We want to make sure we`re providing services to the right person. At PillStore, we understand the privacy concerns surrounding one`s medical information. Rest assured your medical information will only be used to administer and provide safe and effective health care. PillStore does not release any information to unauthorized individuals.

Cookies are pieces of information that are stored on a user`s PC when the user accesses a Web site. PillStore uses temporary cookies to help you access some of the special functions within the database driven areas of PillStore site. Once you leave our Web site, these cookies expire. Cookies do not collect personal identifying information about the user.